Smartsupp

Smartsupp is a live chat and AI-powered customer support platform used to communicate with website visitors, answer questions, and provide real-time assistance.

Chat widgets, chatbots, visitor recordings, and conversation settings are created and managed within the Smartsupp platform, while the chat widget is displayed on your ShopWired website by adding a JavaScript script.

• Provide real-time live chat support

• Visitors can start live chat conversations directly on your ShopWired website

• Use AI chatbots for automated responses

• Common questions and lead qualification can be handled automatically through the chat widget

• Manage conversations in Smartsupp

• Chat messages, visitor activity, and recordings are processed and stored within the Smartsupp platform

1. Create a Smartsupp account if you don't already have one
2. Obtain the Smartsupp chat widget script from your account
3. Add the script to your ShopWired website
4. Configure chat and chatbot settings in Smartsupp
5. The Smartsupp chat widget displays on your ShopWired website