Heap Analytics

Heap is a web analytics platform that automatically captures visitor interactions on websites without requiring manual event configuration. It is used to analyse how visitors browse, interact, and move through a website.

Analytics configuration, reporting, and data analysis are managed within the Heap platform. On ShopWired websites, a JavaScript snippet is added to the website theme to collect interaction data across all pages.

• Automatically capture visitor interactions

• Page views and user interactions are recorded automatically as visitors browse your ShopWired website

• Analyse behaviour and funnels

• Visitor journeys, funnels, and paths can be analysed using data collected from the website

• Data handling and responsibility

• Interaction and analytics data is collected and stored within your Heap account

1. Create a Heap account if you don't already have one
2. Configure your website within the Heap platform
3. Obtain the JavaScript snippet provided for your site
4. Add the JavaScript snippet to your ShopWired website theme
5. Visitor interaction data begins recording across your ShopWired website