Order Desk

Order Desk is a platform for order management and fulfilment automation, enabling businesses to route, process, and manage orders across multiple sales channels and fulfilment providers

Orders are created and managed within Order Desk, where automation rules and fulfilment workflows are applied, while customers place orders as normal through your ShopWired website

• Automatically send completed orders to Order Desk

• Customers place orders on your ShopWired website which are then transmitted to Order Desk for processing

• Transform and structure order data for fulfilment

• Product details, quantities, and pricing are organised into structured order items for fulfilment workflows

• Manage fulfilment and routing externally

• Orders are routed and processed in Order Desk according to your configured automation rules

• Data handling and responsibility

• Order data is sent from ShopWired to Order Desk via Make and processed within your connected accounts

1. Create a Order Desk account if you don't already have one
2. Create a scenario in Make using the provided blueprint
3. Connect your ShopWired webhook and Order Desk account
4. Enable the scenario in Make
5. Completed ShopWired orders are automatically created in Order Desk