Product Q&A
Product Q&A
Marketing & conversions › Social trust
Native to ShopWired
Core functionality that’s part of the ShopWired platform and activated directly by this app.
Pricing
This app is free to use.
App type
Native to ShopWired.
Support type
Support for this app's functionality is provided by ShopWired.
Any questions?
Contact ShopWired support for more information about this app.
Allow customers to ask questions about your products
The product Q&A app allows customers to ask questions directly on your product pages, helping to improve transparency and build trust. Your answers can be displayed for other shoppers to see, reducing the need for repeated customer support inquiries. All questions and answers can be managed easily from your account.
- Easy question submission: Customers can submit questions directly from the product page
- Moderation control: Review and approve questions before publishing them on your site
- Flexible response options: Choose to display answers publicly on the product page or send them privately via email
- Shared Q&A: Assign questions and answers to multiple relevant products to provide quick answers
- Customer engagement: Visitors can vote on helpful questions and their answers, with the most popular displayed first
- Email notifications: Customers receive email updates when their questions are answered
Getting started with the app
To install and configure the product Q&A app, follow these steps:
- Select Install this app
- Configure which products to accept questions on
- Edit your theme’s code to display questions and answers on your website