Interakt

Interakt is a WhatsApp business messaging platform that enables businesses to manage customer conversations, automate replies and send broadcast campaigns through WhatsApp.

Using Interakt, you manage conversations, campaigns, contacts and automation inside your Interakt account, while the WhatsApp chat widget appears on your ShopWired website for customers to start conversations directly with your business.

• Enable WhatsApp chat on your website

• Visitors can click a floating WhatsApp chat button and start a conversation with your business instantly

• Automate conversations and send campaigns

• Customers receive automated replies, chat workflows and broadcast messages based on your Interakt configuration

• Manage conversations with your team

• Messages from website visitors are handled in a shared team inbox within your Interakt account

• Data handling and responsibility

• Customer conversations, contact details and campaign data are stored and processed within your Interakt account

1. Create a Interakt account if you don't already have one
2. Configure your WhatsApp number and messaging settings within your Interakt account
3. Copy the unique JavaScript widget script provided by Interakt
4. Add the script to your ShopWired theme
5. The WhatsApp chat widget will display on your ShopWired website